Education
   VIAA is now offering on-demand classes for Ethics, E&O, and more. Take these courses whenever fits your schedule - with no exams! The E&O courses qualify for a 10% discount on SwissRe. All available Ethics courses are 3 CEs and will meet your license requirements for renewal. Education
WED
Jan
Dec
1
31
ABEN On-Demand: Ethics - Creating a Winning Culture in the Agency12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. VIAA receives a weekly report from ABEN and will upload your CE credits accordingly. If you need to change or cancel ...
WED
Jan
Dec
1
31
ABEN On-Demand: Insights on Modern Day Cyber Exposures12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. VIAA receives a weekly report from ABEN and will upload your CE credits accordingly. If you need to change or cancel ...
WED
Jan
Dec
1
31
ABEN On-Demand: Condos & How to Insure Them12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. IIARI receives a weekly report from ABEN and will upload your CE credits accordingly. Certificates are available upon ...
WED
Jan
Dec
1
31
ABEN On-Demand: Adding Value In Personal Lines12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. IIARI receives a weekly report from ABEN and will upload your CE credits accordingly. Certificates are available upon ...
WED
Jan
Dec
1
31
ABEN On-Demand: Business Auto Claims That Cause Problems12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. VIAA receives a weekly report from ABEN and will upload your CE credits accordingly. If you need to change or cancel ...
WED
Jan
Dec
1
31
ABEN On-Demand: Workers' Compensation and the Law12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. VIAA receives a weekly report from ABEN and will upload your CE credits accordingly. If you need to change or cancel ...
THU
October
30
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
October
30
Covid-19 Litigation and Insurance Issues11:00 AM - 11:58 AMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
THU
October
30
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
October
30
ABEN: To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 3:00 PMABEN Webinar | 2 CE's
THU
October
30
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
November
3
ABEN: To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 11:00 AMABEN Webinar | 2 CE's
MON
November
3
Commercial Insurance Coverages, Court Cases and Chaos9:00 AM - 11:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
November
3
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
November
3
Why Does My HO Policy Hate My Riding Lawnmower? PL Gaps & Exclusions9:00 AM - 10:42 AMWhen it comes to ISO homeowners or personal auto policies, many contain gaps or exclusions clients may not even be aware of—until it’s too late. This two-hour class examines everyday issues such as recreational vehicles, who is an insured, and ...
MON
November
3
E&O Risk Management: Agency E&O Exposures and Defenses10:00 AM - 1:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
November
3
Covid-19 Litigation and Insurance Issues1:00 PM - 1:58 PMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
MON
November
3
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
November
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency4:00 PM - 7:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
November
4
Commercial Insurance Coverages, Court Cases and Chaos9:00 AM - 11:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
November
4
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
November
4
An Insurance Horror Story - Hoarders1:00 PM - 2:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
November
4
Insureds: Who, When and Why2:00 PM - 4:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
November
5
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
November
5
Securing the Future: Insurance in an Era of Increased Natural Disasters2:00 PM - 4:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
November
5
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
November
6
THU
November
6
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
November
6
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
FRI
November
7
Condos & How to Insure Them8:00 AM - 9:36 AMBecause the unit owner's coverage must dovetail seamlessly with the association's coverage, the same information is required for both parties regardless which person or entity is the agent's client. Every agent writing either a unit owner OR a ...
FRI
November
7
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
FRI
November
7
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
November
7
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
November
7
Insight on Modern Day Cyber Exposures & Risk Mitigation3:00 PM - 4:52 PMCan your client survive a cyber-attack? Learn about the top two cyber claims (using real life examples), how coverage is triggered, and what to look for in a cyber policy. After this seminar, you will be able to effectively communicate why any ...
FRI
November
7
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
November
10
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
November
10
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
November
10
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers2:00 PM - 4:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
November
10
Proactive Workplace Violence Response: Mitigating Risks for Your Clients2:00 PM - 2:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
November
11
ABEN: Studies in Ethics - A Hippocratic Oath for Insurance Professionals1:00 PM - 4:00 PMABEN Webinar | 3 Ethics credits
TUE
November
11
Studies in Ethics - A Hippocratic Oath for Insurance Professionals1:00 PM - 4:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
November
11
Hot Topics In Personal Lines3:00 PM - 5:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
WED
November
12
ABEN: Nasty Endorsements in the Commercial General Liability Program1:00 PM - 4:00 PMWebinar | 3 CEs
WED
November
12
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
November
12
WED
November
12
Flood Program Overview – NFIP Then and Now - 3 hrs4:00 PM - 6:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
November
13
Business Auto Claims That Cause Problems - UPDATE9:00 AM - 10:56 AMCourse Description: UPDATED CLASS - When putting a commercial lines package together sometimes we don’t give the proper attention to the Business Auto Policy. This policy is full of E&O potential! This course is designed to shed light on the ...
THU
November
13
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals1:00 PM - 4:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
FRI
November
14
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers5:00 PM - 7:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
November
17
Hot Topics In Personal Lines9:00 AM - 11:07 AMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
November
17
ABEN: Studies in Ethics - A Hippocratic Oath for Insurance Professionals11:00 AM - 2:00 PMABEN Webinar | 3 Ethics credits
MON
November
17
Studies in Ethics - A Hippocratic Oath for Insurance Professionals11:00 AM - 2:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
November
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency10:00 AM - 1:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
November
18
Why Does My HO Policy Hate My Riding Lawnmower? PL Gaps & Exclusions11:00 AM - 12:42 PMWhen it comes to ISO homeowners or personal auto policies, many contain gaps or exclusions clients may not even be aware of—until it’s too late. This two-hour class examines everyday issues such as recreational vehicles, who is an insured, and ...
TUE
November
18
E&O Risk Management: Agency E&O Exposures and Defenses1:00 PM - 4:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
November
18
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
November
19
Insureds: Who, When and Why10:00 AM - 12:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
November
19
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
November
19
An Insurance Horror Story - Hoarders4:00 PM - 5:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
November
20
Securing the Future: Insurance in an Era of Increased Natural Disasters10:00 AM - 12:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
November
20
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
November
20
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
November
21
CPIA Update: Agents Guide to Understanding & Mitigating Cyber Exposures8:30 AM - 4:30 PMVirtual | 8 CEs
FRI
November
21
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
November
21
FRI
November
21
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
FRI
November
21
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
November
24
Insight on Modern Day Cyber Exposures & Risk Mitigation9:00 AM - 10:52 AMCan your client survive a cyber-attack? Learn about the top two cyber claims (using real life examples), how coverage is triggered, and what to look for in a cyber policy. After this seminar, you will be able to effectively communicate why any ...
MON
November
24
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
November
24
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
MON
November
24
Condos & How to Insure Them10:00 AM - 11:36 AMBecause the unit owner's coverage must dovetail seamlessly with the association's coverage, the same information is required for both parties regardless which person or entity is the agent's client. Every agent writing either a unit owner OR a ...
MON
November
24
Coverage Concerns for App/Web-Based Services11:00 AM - 12:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
November
24
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
TUE
November
25
TUE
November
25
ABEN: Flood Program Overview – NFIP Then and Now - 3 hrs10:00 AM - 1:00 PMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. VIAA receives a weekly report from ABEN and will upload your CE credits accordingly. If you need to change or cancel ...
TUE
November
25
Flood Program Overview – NFIP Then and Now - 3 hrs10:00 AM - 12:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
November
25
Proactive Workplace Violence Response: Mitigating Risks for Your Clients10:00 AM - 10:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
November
25
AI Implications in the Insurance Industry1:00 PM - 2:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
November
25
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
November
25
ABEN: Nasty Endorsements in the Commercial General Liability Program4:00 PM - 7:00 PMWebinar | 3 CEs
TUE
November
25
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider4:00 PM - 7:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
November
26
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
November
26
ABEN: To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 3:00 PMABEN Webinar | 2 CE's
WED
November
26
Business Auto Claims That Cause Problems - UPDATE1:00 PM - 2:56 PMCourse Description: UPDATED CLASS - When putting a commercial lines package together sometimes we don’t give the proper attention to the Business Auto Policy. This policy is full of E&O potential! This course is designed to shed light on the ...
WED
November
26
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
November
26
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
WED
November
26
Covid-19 Litigation and Insurance Issues3:00 PM - 3:58 PMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
MON
December
1
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
December
1
Insight on Modern Day Cyber Exposures & Risk Mitigation11:00 AM - 12:52 PMCan your client survive a cyber-attack? Learn about the top two cyber claims (using real life examples), how coverage is triggered, and what to look for in a cyber policy. After this seminar, you will be able to effectively communicate why any ...
MON
December
1
An Hour Of True Crime - Wrong Way Driver11:00 AM - 11:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
December
1
Condos & How to Insure Them1:00 PM - 2:36 PMBecause the unit owner's coverage must dovetail seamlessly with the association's coverage, the same information is required for both parties regardless which person or entity is the agent's client. Every agent writing either a unit owner OR a ...
MON
December
1
Coverage Concerns for App/Web-Based Services1:00 PM - 2:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
December
1
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
December
2
TUE
December
2
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
TUE
December
2
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
December
2
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
WED
December
3
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
December
3
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
December
3
Proactive Workplace Violence Response: Mitigating Risks for Your Clients2:00 PM - 2:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
WED
December
3
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
December
4
An Insurance Horror Story - Hoarders8:00 AM - 9:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
December
4
Commercial Insurance Coverages, Court Cases and Chaos9:00 AM - 11:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
December
4
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
December
5
Commercial Insurance Coverages, Court Cases and Chaos9:00 AM - 11:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
December
5
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
FRI
December
5
Why Does My HO Policy Hate My Riding Lawnmower? PL Gaps & Exclusions1:00 PM - 2:42 PMWhen it comes to ISO homeowners or personal auto policies, many contain gaps or exclusions clients may not even be aware of—until it’s too late. This two-hour class examines everyday issues such as recreational vehicles, who is an insured, and ...
FRI
December
5
E&O Risk Management: Agency E&O Exposures and Defenses4:00 PM - 7:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
December
8
ABEN: Nasty Endorsements in the Commercial General Liability Program10:00 AM - 1:00 PMWebinar | 3 CEs
MON
December
8
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider10:00 AM - 1:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
December
8
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
December
8
MON
December
8
Flood Program Overview – NFIP Then and Now - 3 hrs1:00 PM - 3:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
December
9
Business Auto Claims That Cause Problems - UPDATE9:00 AM - 10:56 AMCourse Description: UPDATED CLASS - When putting a commercial lines package together sometimes we don’t give the proper attention to the Business Auto Policy. This policy is full of E&O potential! This course is designed to shed light on the ...
TUE
December
9
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
WED
December
10
Hot Topics In Personal Lines11:00 AM - 1:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
WED
December
10
ABEN: Studies in Ethics - A Hippocratic Oath for Insurance Professionals1:00 PM - 4:00 PMABEN Webinar | 3 Ethics credits
WED
December
10
Studies in Ethics - A Hippocratic Oath for Insurance Professionals1:00 PM - 4:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
December
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
FRI
December
12
ABEN: To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 11:00 AMABEN Webinar | 2 CE's
FRI
December
12
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
FRI
December
12
Covid-19 Litigation and Insurance Issues9:00 AM - 9:58 AMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
FRI
December
12
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
December
12
Securing the Future: Insurance in an Era of Increased Natural Disasters2:00 PM - 4:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
December
15
ABEN: Nasty Endorsements in the Commercial General Liability Program1:00 PM - 4:00 PMWebinar | 3 CEs
MON
December
15
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
December
15
MON
December
15
Flood Program Overview – NFIP Then and Now - 3 hrs4:00 PM - 6:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
December
16
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
December
16
Insight on Modern Day Cyber Exposures & Risk Mitigation1:00 PM - 2:52 PMCan your client survive a cyber-attack? Learn about the top two cyber claims (using real life examples), how coverage is triggered, and what to look for in a cyber policy. After this seminar, you will be able to effectively communicate why any ...
TUE
December
16
An Hour Of True Crime - Wrong Way Driver1:00 PM - 1:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
December
16
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
TUE
December
16
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
TUE
December
16
Condos & How to Insure Them4:00 PM - 5:36 PMBecause the unit owner's coverage must dovetail seamlessly with the association's coverage, the same information is required for both parties regardless which person or entity is the agent's client. Every agent writing either a unit owner OR a ...
WED
December
17
WED
December
17
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
WED
December
17
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
December
18
Proactive Workplace Violence Response: Mitigating Risks for Your Clients10:00 AM - 10:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
THU
December
18
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
December
18
AI Implications in the Insurance Industry1:00 PM - 2:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
THU
December
18
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
December
19
An Insurance Horror Story - Hoarders10:00 AM - 11:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
December
19
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
December
22
E&O Risk Management: Agency E&O Exposures and Defenses10:00 AM - 1:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
December
22
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
December
22
Insureds: Who, When and Why2:00 PM - 4:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
December
22
Why Does My HO Policy Hate My Riding Lawnmower? PL Gaps & Exclusions3:00 PM - 4:42 PMWhen it comes to ISO homeowners or personal auto policies, many contain gaps or exclusions clients may not even be aware of—until it’s too late. This two-hour class examines everyday issues such as recreational vehicles, who is an insured, and ...
MON
December
22
Understanding and Avoiding E&O Claims in an Independent Insurance Agency4:00 PM - 7:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
December
23
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals11:00 AM - 2:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
TUE
December
23
Business Auto Claims That Cause Problems - UPDATE1:00 PM - 2:56 PMCourse Description: UPDATED CLASS - When putting a commercial lines package together sometimes we don’t give the proper attention to the Business Auto Policy. This policy is full of E&O potential! This course is designed to shed light on the ...
FRI
December
26
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
December
26
Securing the Future: Insurance in an Era of Increased Natural Disasters10:00 AM - 12:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
December
26
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
December
26
Covid-19 Litigation and Insurance Issues11:00 AM - 11:58 AMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
FRI
December
26
ABEN: To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 3:00 PMABEN Webinar | 2 CE's
FRI
December
26
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
December
29
Hot Topics In Personal Lines1:00 PM - 3:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
December
29
ABEN: Studies in Ethics - A Hippocratic Oath for Insurance Professionals3:00 PM - 6:00 PMABEN Webinar | 3 Ethics credits
MON
December
29
Studies in Ethics - A Hippocratic Oath for Insurance Professionals3:00 PM - 6:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
December
30
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers11:00 AM - 1:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
December
30
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
January
5
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
January
5
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
January
5
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
TUE
January
6
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
January
6
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
January
6
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
January
6
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
January
6
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
TUE
January
6
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
WED
January
7
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
January
7
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
January
7
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
January
7
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
January
8
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
January
8
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
January
9
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
January
9
Hot Topics In Personal Lines2:00 PM - 4:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
FRI
January
9
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
January
12
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
January
12
Rockin' Our World - The Basics of Earthquake Coverage11:00 AM - 12:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
MON
January
12
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
January
12
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
TUE
January
13
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
January
14
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
WED
January
14
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
January
15
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
January
15
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
January
20
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
January
20
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
January
20
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
January
21
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
January
21
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
WED
January
21
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
WED
January
21
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
January
21
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
January
22
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
January
22
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
January
22
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
January
23
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
January
23
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
January
26
Hot Topics In Personal Lines8:00 AM - 10:07 AMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
January
26
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
January
26
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
January
27
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
January
27
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
TUE
January
27
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
January
27
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
January
28
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
January
29
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
January
29
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
FRI
January
30
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
January
30
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
February
2
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
February
2
Rockin' Our World - The Basics of Earthquake Coverage3:00 PM - 4:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
MON
February
2
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
February
3
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
February
3
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
WED
February
4
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
February
4
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
February
4
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
February
5
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
FRI
February
6
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
February
6
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
February
6
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
February
9
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
February
9
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
February
9
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
February
9
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
February
9
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
MON
February
9
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
February
10
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
TUE
February
10
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
February
10
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
February
11
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
February
11
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
February
12
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
THU
February
12
Hot Topics In Personal Lines10:00 AM - 12:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
THU
February
12
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
February
17
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
TUE
February
17
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
February
17
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
February
18
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
February
19
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
February
19
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
February
19
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
February
20
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
February
23
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
February
23
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
February
23
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
TUE
February
24
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
February
24
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
February
24
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
February
24
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
TUE
February
24
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
February
24
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
WED
February
25
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
February
25
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
February
25
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
February
26
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
February
26
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
February
27
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
February
27
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
February
27
Hot Topics In Personal Lines12:00 PM - 2:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
FRI
February
27
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
March
2
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
March
2
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
March
3
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
March
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
March
3
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
March
3
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
March
4
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
WED
March
4
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
WED
March
4
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
March
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
March
4
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
March
4
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
March
5
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
THU
March
5
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
March
5
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
March
6
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
March
6
Hot Topics In Personal Lines2:00 PM - 4:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
FRI
March
6
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
March
9
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
March
9
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
March
10
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
March
10
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
March
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
March
12
Rockin' Our World - The Basics of Earthquake Coverage11:00 AM - 12:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
March
12
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
March
12
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
TUE
March
17
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
March
17
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
March
18
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
March
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
March
18
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
March
19
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
March
19
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
March
19
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
March
19
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
THU
March
19
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
March
19
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
March
20
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
March
20
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
March
20
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
March
23
Hot Topics In Personal Lines8:00 AM - 10:07 AMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
March
23
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
March
23
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
March
24
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
WED
March
25
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
March
25
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
March
26
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
FRI
March
27
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
March
27
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
FRI
March
27
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
FRI
March
27
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
TUE
March
31
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
WED
April
1
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
April
1
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
April
1
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
WED
April
1
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
April
2
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
April
2
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
April
2
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
April
2
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
April
2
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
FRI
April
3
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
April
3
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
April
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
April
6
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
April
6
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
April
7
Hot Topics In Personal Lines10:00 AM - 12:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
TUE
April
7
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
April
7
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
April
7
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
April
8
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
April
8
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
April
8
Rockin' Our World - The Basics of Earthquake Coverage3:00 PM - 4:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
April
9
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
FRI
April
10
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
FRI
April
10
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
April
13
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
WED
April
15
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
April
16
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
THU
April
16
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
April
16
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
THU
April
16
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
April
17
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
FRI
April
17
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
FRI
April
17
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
April
17
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
April
17
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
MON
April
20
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
April
20
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
April
20
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
April
21
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
April
22
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
April
22
Hot Topics In Personal Lines12:00 PM - 2:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
WED
April
22
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
THU
April
23
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
April
23
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
April
23
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
FRI
April
24
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
April
24
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
April
27
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
MON
April
27
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
April
28
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
TUE
April
28
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
WED
April
29
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
FRI
May
1
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
May
4
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
May
4
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
May
5
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
WED
May
6
Rockin' Our World - The Basics of Earthquake Coverage11:00 AM - 12:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
WED
May
6
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
May
6
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
May
6
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
May
7
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
THU
May
7
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
May
7
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
May
8
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
FRI
May
8
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
May
8
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
FRI
May
8
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
FRI
May
8
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
May
11
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
MON
May
11
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
May
11
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
May
11
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
TUE
May
12
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
May
12
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
May
13
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
May
13
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
May
13
Hot Topics In Personal Lines2:00 PM - 4:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
THU
May
14
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
May
18
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
May
19
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
May
19
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
May
20
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
May
21
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
May
21
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
May
21
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
May
21
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
May
22
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
May
22
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
May
22
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
TUE
May
26
Hot Topics In Personal Lines8:00 AM - 10:07 AMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
TUE
May
26
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
May
26
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
May
26
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
May
27
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
May
27
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
May
27
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
May
27
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
WED
May
27
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
May
28
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
May
28
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
May
28
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
May
29
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
May
29
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
May
29
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
June
1
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
June
1
Hot Topics In Personal Lines10:00 AM - 12:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
June
1
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
June
2
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
TUE
June
2
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
June
2
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
June
3
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
June
3
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
June
3
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
June
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
June
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
June
4
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
THU
June
4
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
June
4
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
June
4
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
FRI
June
5
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
June
5
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
June
5
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
June
8
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
June
8
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
June
9
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
June
9
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
June
10
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
June
11
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
June
11
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
June
11
Rockin' Our World - The Basics of Earthquake Coverage3:00 PM - 4:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
MON
June
15
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
June
16
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
June
16
Hot Topics In Personal Lines12:00 PM - 2:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
TUE
June
16
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
June
17
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
June
17
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
June
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
June
18
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
June
18
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
June
18
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
June
19
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
June
19
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
FRI
June
19
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
June
19
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
MON
June
22
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
June
22
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
June
22
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
June
23
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
WED
June
24
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
June
24
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
June
25
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
FRI
June
26
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
FRI
June
26
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
June
26
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
FRI
June
26
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
June
30
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
WED
July
1
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
July
1
Rockin' Our World - The Basics of Earthquake Coverage11:00 AM - 12:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
WED
July
1
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
July
1
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
July
2
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
July
6
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
MON
July
6
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
July
7
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
July
7
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
WED
July
8
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
July
8
Hot Topics In Personal Lines2:00 PM - 4:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
WED
July
8
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
July
9
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
July
9
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
July
10
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
July
10
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
FRI
July
10
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
July
13
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
MON
July
13
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
July
13
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
July
13
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
July
13
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
July
13
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
TUE
July
14
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
July
14
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
July
14
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
THU
July
16
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
July
17
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
FRI
July
17
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
July
20
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
July
22
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
July
23
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
July
23
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
FRI
July
24
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
July
27
Hot Topics In Personal Lines8:00 AM - 10:07 AMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
July
27
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
July
27
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
July
28
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
July
28
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
July
28
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
July
29
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
July
29
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
July
29
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
July
30
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
July
30
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
THU
July
30
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
July
30
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
July
30
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
July
31
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
July
31
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
July
31
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
July
31
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
August
3
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
August
3
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
August
3
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
August
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
August
4
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
August
4
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
August
4
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
TUE
August
4
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
TUE
August
4
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
August
5
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
August
5
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
August
5
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
August
5
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
August
6
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
August
6
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
August
7
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
August
7
Hot Topics In Personal Lines10:00 AM - 12:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
FRI
August
7
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
August
10
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
August
10
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
August
10
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
August
10
Rockin' Our World - The Basics of Earthquake Coverage3:00 PM - 4:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
TUE
August
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
August
12
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
August
12
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
August
13
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
August
18
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
August
18
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
August
18
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
August
19
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
August
19
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
August
19
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
WED
August
19
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
August
19
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
August
20
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
August
20
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
August
20
You Gotta Be Kidding Me! Strange but True Claims2:00 PM - 4:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
THU
August
20
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
August
21
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
August
21
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
August
24
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
August
24
Hot Topics In Personal Lines12:00 PM - 2:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
August
24
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
August
25
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
August
25
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
TUE
August
25
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
TUE
August
25
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
WED
August
26
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
August
27
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
August
27
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
FRI
August
28
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
August
28
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
September
1
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
September
1
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
September
1
Hot Topics In Personal Lines2:00 PM - 4:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
TUE
September
1
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
September
2
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
September
2
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
September
2
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
September
3
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
September
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
September
3
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
September
4
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
FRI
September
4
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
FRI
September
4
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
FRI
September
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
September
4
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
September
8
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
September
8
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
September
8
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
September
9
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
September
10
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
September
10
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
FRI
September
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
September
14
Rockin' Our World - The Basics of Earthquake Coverage11:00 AM - 12:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
MON
September
14
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
September
14
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
September
14
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
September
16
Hot Topics In Personal Lines8:00 AM - 10:07 AMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
WED
September
16
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
September
16
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
September
17
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
September
17
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
September
17
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
September
18
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
September
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
FRI
September
18
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
September
21
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
September
21
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
September
21
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
MON
September
21
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
September
22
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
September
23
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
WED
September
23
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
September
23
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
THU
September
24
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
FRI
September
25
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
FRI
September
25
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
September
25
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
MON
September
28
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
September
29
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
WED
September
30
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
WED
September
30
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
September
30
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
October
1
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
October
1
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
October
1
Rockin' Our World - The Basics of Earthquake Coverage3:00 PM - 4:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
FRI
October
2
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
October
5
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
MON
October
5
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
October
6
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
October
6
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
WED
October
7
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
WED
October
7
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
October
7
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
October
7
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
October
8
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
October
8
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
October
8
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
October
8
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
THU
October
8
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
FRI
October
9
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
October
12
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
October
12
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
October
13
Hot Topics In Personal Lines10:00 AM - 12:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
TUE
October
13
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
October
13
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
October
15
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
October
15
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
October
16
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
October
16
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
MON
October
19
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
MON
October
19
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
October
19
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
October
20
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
October
21
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
WED
October
21
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
October
22
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
FRI
October
23
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
October
23
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
October
23
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
October
26
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
October
26
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
MON
October
26
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
October
26
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
October
26
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
October
27
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
October
27
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
TUE
October
27
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
October
27
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
October
28
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
October
28
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
October
29
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
October
29
Hot Topics In Personal Lines12:00 PM - 2:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
THU
October
29
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
October
30
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
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Cancellation Policy: Click here to view our Cancellation Policy. Need help with registration? Contact Sarah Ribera @ 802-229-5884 |
