When Words Collide

Sponsored by:

ONE DAY ONLY! 

While coverage and claims disputes are a fact of life for risk and insurance professionals, they are costly in ways that far exceed the lawyers and other expenses incurred to get a resolution. Nothing destroys the customers' trust more than a bad claims experience. If you're an agent, you sell promises that you are relying on someone else to deliver and that makes you equally invested in a fair resolution of the claim. In this session, learn practical strategies for successful resolution of disputed claims from a respected insurance professional whose decades of technical experience and deep insights into how the industry works have uniquely position him to speak to this subject.

CEUS: 6
Instructor: Bill Wilson